PRIVACY POLICY FOR ALL ACCESS THERAPY UK

1. Introduction

Welcome to All Access Therapy UK. We are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, store, and manage your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data Controller

All Access Therapy UK is the "Data Controller" for any personal information you provide to us. If you have any questions about this policy or how your data is handled, you can contact us directly via email at: hello@allaccesstherapyuk.co.uk.

3. What Information We Collect

We may collect and process the following personal data to provide safe and effective therapeutic services:

Contact Details: Your name, email address, and phone number (collected when you complete our booking or contact forms).

Therapy Records: Brief, encrypted clinical notes taken during or after our sessions, which are legally required for professional practice.

4. How We Use Your Information

We use your information strictly to:

Respond to your booking enquiries and manage session scheduling.

Deliver professional online therapeutic services.

Maintain accurate clinical records in compliance with UK therapeutic framework standards.

5. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your information:

Contractual Obligation: To fulfill our service agreement with you (scheduling and attending sessions).

Legitimate Interests: To maintain accurate records to ensure the safety and continuity of your care.

6. Data Sharing and Confidentiality

Your privacy is our utmost priority. Your personal information and clinical details will never be sold, rented, or shared with third parties for marketing purposes. Confidentiality will only ever be breached if required by law, or if there is a severe risk of harm to yourself or others, in alignment with UK professional therapeutic guidelines.

7. Data Security and Retention

We employ strict security measures to protect your data from unauthorized access. Your contact information and clinical notes are stored securely on encrypted cloud platforms. In accordance with UK professional regulations, clinical notes are securely archived for a period of up to 7 years following the conclusion of your therapy, after which they are permanently deleted.

8. Your Legal Rights

Under UK data protection laws, you have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request that your personal contact data be erased (where legally permissible). To exercise any of these rights, please contact us at hello@allaccesstherapyuk.co.uk.